India leads in artificial intelligence (AI) adoption, with 92% of employees regularly using generative AI (GenAI) tools in daily work, according to a Boston Consulting Group (BCG) report released Thursday.
BCG based the report on responses from 10,600 workers across 11 countries that show AI usage has turned mainstream. The report said AI adoption has led people to fear job loss in countries with the highest AI usage.
The third edition of this annual survey also found that AI now forms part of employees' daily work, with 72% of the respondents using it regularly. The report further noted that the Global South leads in AI adoption, with India and the Middle East showing the highest levels of regular use. The Middle East ranked second in adoption with 87%. However, these high-use countries also report the greatest fear about the impact of automation, far higher than the 41% of all global respondents.
"This rapid adoption brings new challenges. Nearly half (48%) of Indian employees fear job displacement over the next decade, highlighting a growing sense of uncertainty. Furthermore, only about one-third of the workforce feels adequately trained to fully leverage AI's potential. As we move from early adoption to delivering real business impact, Indian enterprises must invest in structured training, in-person coaching, and leadership enablement to scale value both responsibly and inclusively," said Nipun Kalra, managing director at BCG.
Companies cannot expect transformation by simply rolling out GenAI tools, said Sylvain Duranton, global leader of BCG X. BCG’s research demonstrates that businesses achieve real returns when they invest in upskilling their workforce, redesign work processes, and align leadership around AI strategy, he added.
BCG based the report on responses from 10,600 workers across 11 countries that show AI usage has turned mainstream. The report said AI adoption has led people to fear job loss in countries with the highest AI usage.
The third edition of this annual survey also found that AI now forms part of employees' daily work, with 72% of the respondents using it regularly. The report further noted that the Global South leads in AI adoption, with India and the Middle East showing the highest levels of regular use. The Middle East ranked second in adoption with 87%. However, these high-use countries also report the greatest fear about the impact of automation, far higher than the 41% of all global respondents.
"This rapid adoption brings new challenges. Nearly half (48%) of Indian employees fear job displacement over the next decade, highlighting a growing sense of uncertainty. Furthermore, only about one-third of the workforce feels adequately trained to fully leverage AI's potential. As we move from early adoption to delivering real business impact, Indian enterprises must invest in structured training, in-person coaching, and leadership enablement to scale value both responsibly and inclusively," said Nipun Kalra, managing director at BCG.
Companies cannot expect transformation by simply rolling out GenAI tools, said Sylvain Duranton, global leader of BCG X. BCG’s research demonstrates that businesses achieve real returns when they invest in upskilling their workforce, redesign work processes, and align leadership around AI strategy, he added.
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